Insights
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Stories and Advice From the Front Lines of Transformation

Cathy Hufstetler
SVP of Lending, 121 Financial Credit UnionAmanda Pelata
Metadata Analyst, Randolph-Brooks Federal Credit Union (RBFCU)

Bob Morgan
CEO, NorthCountry Federal Credit UnionRichard Sowell
VP of Reporting & Analytics, Coastal Credit Union

Jenna Lampson
President & CEO, Pacific Service Credit Union
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Surround Yourself with Analytics Experts

Richard Sowell
VP of Reporting & Analytics, Coastal Credit Union
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Steering Student Loan Borrowers in the Direction of Repayment

Emily Engstrom
Director, Customer Success
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What I’ve Learned So Far About Collaborating for Analytics Maturity

Bob Morgan
CEO, NorthCountry Federal Credit Union
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Pouring the Foundation of Your Data House

Amanda Pelata
Metadata Analyst, Randolph-Brooks Federal Credit Union (RBFCU)
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Applying the Principles of Human-Centered Design to Your Credit Union’s Innovation Strategy

Micheal Herman
President
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Using AI to Strike the Right Balance Between Innovation and Risk

Ben Weismer
Director, Product Innovation
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Doubling Down on One-to-One Service in the Digital Era

Cathy Hufstetler
SVP of Lending, 121 Financial Credit Union
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Car Sales Are Still Happening. Here’s How Credit Unions Can Stay in the Financing Game.

Vicki Potter
Senior Analytics Performance Manager
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Taking Ownership of Ethical, Inclusive Analytics Development

Shazia Manus
SVP, Experience Capabilities, CunaMutualGroup
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How to Use the Data You Already Have to Help Members Cope with COVID-19

Emily Engstrom
Director, Customer Success
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Quiz: Is Your Financial Factory Running at Peak Performance?

Nikole John
Senior Analytics Performance Manager
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